Please review the following terms and conditions concerning the use of this website free of any charge, "as is", by Spacial-File Team By accessing, using or downloading materials from this website you agree to follow and be bound by these terms and conditions.We strive to provide our users with the best service possible. However, in order to provide a stable service to our users, we have defined an Acceptable Use Policy (AUP) which can be found below. We need you not to misuse or abuse our services. By using our services, you agree to this Acceptable Use Policy (AUP).
Account sharing is a serious policy violation. Users should not give or allow access to their accounts to anyone, including trusted friends, classmates or relatives.
Compromising the integrity of our systems. This could include probing, scanning, or testing the vulnerability of any system or network that hosts our services.
Tampering with, reverse-engineering, or hacking our services, circumventing any security or authentication measures, or attempting to gain unauthorised access to the services, related systems, networks, or data.
Overwhelming or attempting to overwhelm our infrastructure by imposing an unreasonably large load on our systems that consume extraordinary resources (CPUs, memory, disk space, bandwidth, etc.).
Since Spacial-File.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent.
As a customer you are responsible for understanding this upon purchasing any package or file from our site. Please note you are responsibe to know what you need exactly we are showing all our file listings here and you can see it without registration.
However, we realize that exceptional circumstance can take place with regard to the character of the files we supply.
Therefore, we DO honor requests for the refund on the following reasons:
have not downloaded any part of the purchased item: If customer have not yet used his package / have not used it and our system shows 0% usage, he can ask us to cancel and refund it, also if customer purchased a file and have not yet downloaded it;
download and unzipping issues: it may happen so that you are having problems while downloading the product or its unzipping. We will check the the file / files you downloaded if we realized that files is corrupted we will refund you and cancel service from your account;
product not-as-described: such issues should be reported to us 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website.
Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return requests based on incompatibility of our products with some third-party software or devices other than those which are specified as compatible in a description available on the preview page of each product. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products.